Articles on: Event Setup

Booking Confirmation Email Setup

Learn how to add additional information to your event that will appear in the customer's confirmation email. This information will not appear during the booking process. This information will only be visible in the customer's confirmation email and on the order confirmation page. If you need the customer to view this information during the booking process we advise adding it to your Terms and Conditions. This option can also be found under the Advanced Settings section of the event designer. 


  1. When creating a new event
  2. To add the information to an existing event


1. When creating a new event

When creating a new event:


  1. Go to Events and New Event.
  2. When you reach the Advanced Settings section, add the relevant information to the box titled Event information to accompany the booking confirmation.
  3. Click save changes.


2. To add the information to an existing event


  1. Go to Events and Modify Event and select the relevant event from the drop-down list.
  2. Under the event title, click the Pencil Icon.
  3. Expand the Advanced Settings section and add the relevant information to the box titled Event information to accompany the booking confirmation.
  4. Click save changes.


Updated on: 15/07/2025