> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ticketsource.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customise etickets

1. [How to add an eticket header or footer image (For all events)](#2-1-how-to-add-an-eticket-header-or-footer-image-for-all-events)
2. [How to add an eticket header or footer image (event-specific)](#2-2-how-to-add-an-eticket-header-or-footer-image-event-specific)
3. [How to add additional information to your eticket](#2-3-how-to-add-additional-information-to-your-eticket)


## 1. How to add an eticket header or footer image (For all events)

1. Go to **Settings** and **Tickets**.
2. Expand the **Eticket Settings** section.
3. Click the boxes to upload an Eticket cover and footer image as required from your device.
4. Click **save changes.**

| We recommend dimensions of 1600 x 200 pixels for the best fit.

||| All images uploaded must comply with our [acceptable use policy](#6-acceptable-use-policy)

## 2. How to add an eticket header or footer image (event-specific)

Images added to an event will over-ride any images added at account level for e-tickets.  Images added at the account level will act as the default if no header/footer images are added to an event.

1. Go to **Events** and **Modify Event** and select the event from the list.
2. In the **Event** column click **Modify.**
3. Expand the **Ticket Settings** section.
4. Click the boxes to upload an Eticket footer and cover image from your computer. 
5. Click **save changes.** 

| We recommend dimensions of 1600 x 200 pixels for the best fit.

||| All images uploaded must comply with our [acceptable use policy](#6-acceptable-use-policy)

## 3. How to add additional information to your eticket
**(i.e. specific instruction to the customer, information about parking, FAQs etc.)** 

1. Go to **Events** and **Modify Event**.
2. Select the relevant event/performance from the list.
3. In the **Event** column, click **Modify**.
4. Expand the Advanced Settings section and add your information to the box **Event information to accompany the booking confirmation.**
5. Click **save changes.**
 

###### Acceptable Use Policy:

||| Images must not contain any offensive material
||| Image files must be in JPEG (jpeg, jpg), PNG (png) or GIF (gif) format
||| Images uploaded to TicketSource must comply with Copyright law.  
||| Please see our Terms and Conditions for further information.