> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ticketsource.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Event Notification Emails

Event Notifications are emails sent to TicketSource users relating to the status of your events. 

1. [What are the types of event notifications available?](#2-1-what-are-the-types-of-event-notifications-available)
2. [How to active email notifications for users](#2-2-how-to-activate-email-notifications-for-users)


## 1. What are the types of event notifications available?

* **Booking Notifications** send a notification every time a booking is processed.
* **Sold Out Notifications** send a notification when the available allocation for an event becomes sold out.
* **Waiting List Notifications** send a notification every time a customer is adding to a waiting list. 
* **Daily Sales Report (detailed or summarised)** send a daily summary of bookings.
* **Weekly Sales Reports (A selection of weekly/all sales or detailed or summarised)** - emails are sent on a Monday 
* **Final Booking Summaries** send a final summary of bookings at the end of the ticket sales period. There is then the option to add reports to the Final Booking Summary.
* **Accounts Notifications** are the only mandatory notifications. These are sent to the account administrator and will send a final event statement of TicketSource payments and referral income notifications.

## 2. How to activate email notifications for users

To access these notifications, you need to be permitted by an admin user to receive them.

To grant permission to access email notification:

1. Go to **Account** and select **User Accounts**
2. Hover over the selected user
3. Press the **Pencil** **Icon** that appears to modify
4. Go to the very bottom of the permissions page to **Email Notifications** and select the notifications the user needs to receive.
5. Click **Save Changes.**