Articles on: Managing Events

Modifying an Event

  1. How to modify an event
  2. How to change the capacity of an event
  3. How to add additional dates to an event/run


1. How to modify an event


  1. Go to Events and Select Modify Event.
  2. Select your event listing within the drop-down menu provided and click Modify Event.
  3. Click the Pencil Icon under the relevant section.
  4. Modify your event details.
  5. Click save changes.


You can make these amendments at any point within your account before the event has concluded.


2. How to change the capacity of an event


To amend the capacity of unreserved events - 


  1. Next to the relevant event, go to Actions and select Set Ticket Availability.
  2. In the capacity box, add the new capacity.
  3. Click save changes.


To amend the capacity of an event with a seating plan-


  1. Go to Events and Select Modify Event.
  2. Select the event from the drop-down menu provided and click Modify Event.
  3. In the Ticket Allocation column, click the Pencil Icon to modify the seating plan.
  4. In the table that is displayed, click to modify next to the relevant section.
  5. To remove a seat(s), click on a seat and select remove multiple seats. Enter the number of seats to be removed and click on remove seats (you will not be able to delete any seats that have already been sold).
  6. To add seats, follow the above but select add multiple seats. Ensure you number any new seats that you add
  7. Click save changes.


Adding and/or Deleting seats using this process will only amend the specific event. If you have multiple performances, events or dates in an event run, you will need to follow this process for each event and/or date.


3. How to add additional dates to an event/run


To add multiple event dates -


  1. Go to Events and Select Modify Event.
  2. Select the relevant event from the drop-down.
  3. In the Dates column, click the two pieces of paper icon.
  4. A copy of your first event will appear.
  5. Click modify under the copied event.
  6. Change the date.
  7. Click save changes.


If your event runs over several weeks we would recommend that you set up each week as a separate event (if your online bookings are being processed by TicketSource's payment processing). This will allow us to settle all ticket monies on a weekly basis.


To do this -


  1. Create your first-week run and activate the event.
  2. Hover over the Events tab at the top of the page and select the Copy Event option.
  3. Select the first-week run that you have just created.
  4. You will then see the copied event.  Simply click to modify each column and modify as required (e.g. dates, times, ticket prices if different, etc).
  5. When you have modified your second-week run, activate the event.
  6. Repeat as required.                               


Updated on: 15/07/2025