Sales Tax and Exempt Organizations (US event organizers)
- Overview
- Sales Tax Exemption Declaration
- Declaring tax exemption within your TicketSource account
- Duty to Provide Accurate Information
- Sales Tax Exemption Evidence
- Duty to Notify of Changes
- Event organizers who use their own Stripe Merchant Services
- Indemnification
- Retention
- States where TicketSource collects tax on ticket sales
Overview
If your organization is exempt from federal, state or local sales tax, you may be able to have the sales tax waived in jurisdictions where TicketSource is required to collect and remit tax. Each state has different rules regarding sales tax exemption, so we encourage you to consult a tax professional or your local State tax office for further advice.
Information regarding sales tax and exemption for the states where TicketSource collects and remits on your behalf can be found below.
Sales Tax Exemption Declaration
The Event Organizer is solely responsible for determining and declaring whether your account qualifies for sales tax exemption under applicable state or local laws, including providing any necessary exemption documentation upon request. TicketSource does not offer legal or tax advice and makes no representations regarding the tax-exempt status of any event.
Declaring tax exemption within your TicketSource account
An email will be sent to event organizers in late November when the exemption declaration feature is live. The email will explain the steps you need to take to declare your exemption.
This article will also be updated with guidance once the declaration feature is live.
Duty to Provide Accurate Information
By declaring an account as sales tax exempt, the Event Organizer certifies that all information provided to TicketSource regarding such status is complete, accurate, and truthful to the best of their knowledge. TicketSource is entitled to rely on this information when determining its obligations related to the collection and remittance of sales tax.
Sales Tax Exemption Evidence
Many states require you to provide TicketSource with a state-issued sales tax exemption certificate. Most states will not accept a 501(c) or similar federal documentation as acceptable evidence, and you must apply for exemption at the state level. Please review specific state information below, and we encourage you to contact your state if you are unsure what evidence should be provided to gain a sales tax exemption for your TicketSource events.
TicketSource will contact you if it requires evidence of your sales tax exemption, and you must provide it promptly. Failure to provide the requested proof may result in sales tax being charged on your bookings.
Duty to Notify of Changes
The Event Organizer agrees to promptly notify TicketSource in writing of any change to their sales tax status, including but not limited to the revocation or expiration of exemption certificates, changes in qualifying status, or any state law changes that impact tax liability.
Event organizers who use their own Stripe Merchant Services
TicketSource may be required to collect sales tax on booking fees. If you believe your sales are tax-exempt, please follow the steps above to provide a sales tax exemption declaration and remove the sales tax on the booking fee. Evidence may be requested to verify your exemption status.
Indemnification
The Event Organizer agrees to indemnify, defend, and hold harmless TicketSource and its affiliates, officers, employees, and agents from and against any and all claims, penalties, interest, audits, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:
- The Event Organizer’s failure to provide accurate or complete sales tax exemption information.
- Any misrepresentation of exemption status.
- The Event Organizer’s failure to inform TicketSource of changes to their tax status promptly.
Retention
The Event Organizer acknowledges that TicketSource may request, collect, and retain exemption documentation as part of its compliance practices. Failure to provide valid and timely documentation upon request may result in sales tax being charged and remitted as required by law.
States where TicketSource collects tax on ticket sales
Please click on a state below for specific sales tax, and sales tax exemption information relating to your state.
If your state is not listed below, TicketSource is not currently required to collect and remit sales tax for event organizers. We encourage you to review this list periodically, as our legal responsibility to collect sales tax evolves.
Sales tax applies from December 2, 2025:
From 1st January 2026:
Updated on: 28/11/2025