Articles on: Accounts & Payments

Stripe Integration

  1. About Stripe integration
  2. How to integrate Stripe
  3. Stripe Terminal: Accept in-person card payments


1. About Stripe integration


Stripe is an online merchant services company that allows both individuals and businesses to accept payments over the Internet. You can integrate your Stripe account with your TicketSource account to act as your merchant services for both online and in-house card payments, enabling you to receive ticket income before your event.


Ticket Settlement


With Stripe integration, an event creator will receive funds directly from Stripe to the nominated bank account on a 7-day rolling basis starting from the first payment. For some Stripe accounts, this period can be as little as 3-days. To find out whether your account allows 3-day payments, contact Stripe's support team.


2. How to integrate Stripe


To integrate your account with Stripe, you will first need to create a merchant services account with Stripe by going to their website stripe.com


To integrate Stripe with your TicketSource account:


  1. Go to Account and select Payment Processing.
  2. If you want Stripe to process your internet bookings, click Online bookings and select Stripe payment processing.
  3. If you want Stripe to process your in-house card bookings, click In-house bookings, and select Stripe payment processing.
  4. Click on the Connect with Stripe button to integrate your Stripe account and finalise the setup.


If you connect your Stripe account, there will be a reduction of the booking fee as we will no longer be processing the card payments. All ticket monies will be handled and deposited directly into your bank account by Stripe


Please note: Stripe's own payment processing charges will apply to funds transferred through your Stripe account. The charge is applied to the total amount of the ticket price after the customer has finished the transaction. Further information about Stripe processing charges can be found on the Stripe website.  


We encourage event creators to review the TicketSource Terms and Conditions regarding Stripe integration and be fully aware of the liability that they will hold with regard to ticket income. Terms can be found within your TicketSource account by under ? (Help) and selecting Terms and Conditions


3. Stripe Terminal: Accept in-person card payments

TicketSource offers support for Stripe Terminal, a payment card reader solution from Stripe for accepting Chip and PIN, Apple Pay, Google Pay and contactless payments on in-house bookings processed via your dashboard.


For full information on purchasing and setup, visit Stripe Terminal

Updated on: 15/07/2025