> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ticketsource.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Ticket Delivery Options

1. [How to set your ticket delivery options](#2-1-how-to-set-your-ticket-delivery-options)
2. [Example tickets](#2-2-example-tickets)
3. [Example Sundry Items](#2-3-example-sundry-item)
4. [Where to find which delivery option a customer has selected](#2-4-where-to-find-which-delivery-option-a-customer-has-selected)

## 1. How to set your ticket delivery options

The available ticket delivery options are eticket (FREE) and Standard Post £2.50 for UK event organisers. Where etickets are selected, the email containing the eticket will provide the option to download the eticket (pdf) or save to Apple Wallet or Google Wallet. 

1. Go to **Settings** and Select **Tickets**.
2. Tick the options that you would like presented to your customers
3. Click whether your tickets require a QR code
4. Click **save changes.**

## 2. Example Tickets

###### Example eticket:

For information on customising your tickets, please view our [Customise etickets](https://help.ticketsource.com/en/article/customise-etickets-1bnz33t/) help article. 

![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/5/1be514c24fc7cd00/image_5gjjlu.png =350x500)

###### Example Apple Wallet ticket:
![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/5/1be514c24fc7cd00/image_8qmoo3.png =184x400)
###### Example postal ticket (Available to UK event organisers):

![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/5/1be514c24fc7cd00/image_qsezl0.png =497x300)
## 3. Example Sundry item

Sundry items are displayed as a voucher, and can be found below the Booking Summary on the last page of a customer's eticket.

###### Example Sundry Voucher:

For information on how to set up Sundry items, please view our [Sundry items](https://help.ticketsource.com/en/article/sundry-items-1vp1mg6/) help article.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/5/1be514c24fc7cd00/image_1c7220t.png)
## 4. Where to find which delivery option a customer has selected

To view the delivery method for customers, go to **'Reports' - 'Front of House Report**' and this will give you a full breakdown of customers, their booking references, the admission section they have selected and the delivery options they have opted for.