> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ticketsource.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Waiting Lists for Sold Out Events (Ticket Buyers)

Not all organisers offer waiting lists. Some may:

* Provide one through TicketSource
* Manage their own waiting list independently
* Choose not to offer a waiting list at all

If an event organiser has opted to offer a waiting list through TicketSource, an option to 'Join Waiting List' will be presented under the sold-out message. You can add your details directly from the event listing page. If an event has multiple performances, you can select your preferred date and/or time.


Communication relating to available tickets offered to the waiting list is coordinated by the Event Organiser.  

||| As TicketSource does not manage the events hosted on our platform we are unable to access tickets for sold out events or manage waiting list communication. 
||| The waiting list is not a guarantee of tickets.

| If a waiting list is not available through TicketSource, you can contact the event organiser for clarification here: [Contact Event Organiser](https://www.ticketsource.com/help#contact-eo)