• Refund Protection (XCover) - How to claim

  Refund protection provided by XCoverPopular

• How to Locate or Resend Your Tickets

  Instructions on how to find your ticketsPopular

• Ticket Buyers - Refunds and Exchanges Guide

  Information for ticket buyers on refunds and exchanges.Some readers

• How to book tickets for an event

  How to purchase tickets for an eventSome readers

• Contact the Event Organiser About Your Booking

  If you have a question regarding your booking or an event, and want to contact the event organiser directly there are a number of contact methods available to you. Manage My Bookings: There is an option to ask a question within your My Bookings portal. There is no requirement to create an account or login to access your booking information. You can access the portal via this link My Bookings Portal  or via a link within your bookinFew readers

• Contact TicketSource

  Our friendly Customer Success Team are available to help you with booking tickets and general enquiries six days a week. Opening Hours (GMT) Monday to Friday: 9am - 7pm (excluding bank holidays) Saturday: 9am - 5pm Contact TicketSource Email: support@ticketsource.com Phone or WhatsApp: 0333 666 3366 Facebook: https://www.facebook.com/ticketsource Instagram: https://www.instagram.com/ticketsource.ltd/ Youtube: https://www.youtube.com/@TicketSourceLtFew readers

• Registering for an online event

  As TicketSource does not host events, it is the responsibility of the event organiser to send out instructions on how to join their online events. If instructions on how to join an event are not detailed on your email confirmation then instructions will usually be sent out to prior to the start of the event. If you have not received instructions (please check your junk/spam folder too), we advise you to reach out to the event organiser in the first instance. You can contact event organisers thFew readers

• Waiting Lists for Sold Out Events (Ticket Buyers)

  Information for ticket buyers on waiting lists for events.Few readers

• Ticket Types, Concessions & Accessibility

  Information on concessions, accesibility and companion tickets.Few readers